Shipping policy
Shipping Policy
Worldwide Shipping
At Toyshut, we are committed to delivering your favorite toys, collectibles, and gifts safely and efficiently to customers around the world.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location:
- United States: 5–12 Business Days
- Canada: 7–15 Business Days
- United Kingdom: 7–15 Business Days
- Europe: 7–18 Business Days
- Australia & New Zealand: 8–18 Business Days
- Rest of the World: 10–20 Business Days
Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, or peak holiday seasons.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
We may offer free shipping promotions on selected products or orders from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Shipping Information
Please ensure that all shipping information is accurate before placing your order. Toyshut is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.
Lost or Delayed Packages
While we work with trusted shipping partners, occasional delays may occur. If your package appears lost or significantly delayed, please contact our support team, and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the item and packaging. We will review the issue and work toward a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: Toyshut10@gmail.com
Phone: +1 650-218-7343
We are always happy to help.